Before moving on with what we at TEHIK do, it is important to understand the ecosystem we are a part of.

Estonia, a country of 1.3 million people, saw an opportunity after regaining its independence in 1991 to digitalise its governing bodies. The sizeable cost of offering traditional governmental services with the state’s budget being 130 million euros, along with the sparsity of the Estonian population were the primary motivators for change.

The goal became apparent: every single service must be made available online. These are the components that made it possible: