Our projects

During the COVID-19 pandemic that began in the spring of 2020, TEHIK developed a number of solutions that made life easier for both doctors and patients during and after the pandemic.

The goal of the national e-booking system is to simplify the appointment process for individuals seeking specialist doctor appointments. This solution provides patients with the freedom to find and book appointments with doctors from one centralised platform, eliminating the need to call various healthcare institutions or use appointment booking systems from healthcare providers.  

STAR – the registry for social services and benefits – is a state information system for organising the kind of social work where complex services and benefits concerning various areas of life are implemented in order to solve a person's problems. In the vision of TEHIK, STAR is the tool and efficient aid to a social worker which reduces the time spent on documentation and managing issues and enables the social worker to concentrate on the most important part of their work – helping a person in need.

In the spring of 2020, TEHIK completed the new self-service of the Labour Inspectorate. The main objective of the Information System of the Labour Inspectorate (TEIS) is to support the employer in creating a good working environment. TEIS facilitates communication between the Labour Inspectorate and the employer and helps to reduce the administrative burden of the companies. Employees can also see information about themselves and their company in TEIS.  

In Estonia, it is mandatory to create a referral digitally and transmit it to the health information system. The referral is used for referring patients to various services. A referral is necessary when a patient is referred from a family doctor to a specialist, as well as from one specialist to another. In addition to the digital referral, paper referrals and solutions provided by healthcare service providers are still used to some extent for documenting referrals. The digital referral serves as the basis for referring a patient to examinations, procedures, autopsies, outpatient or inpatient healthcare services, as well as for sending samples taken from the patient for examination or analysis, and for transmitting health data for e-consultation.  

The maintenance allowance of up to 100 euros is paid by the Social Insurance Board to a child or his or her guardian whose parent or parents do not fulfil the maintenance obligation on the basis of the Family Benefits Act. At the moment, maintenance allowance can be applied for through court proceedings or execution proceedings. Due to the amendment to the Family Benefits Act, the payment of maintenance in case of bankruptcy proceedings will be added. This means that maintenance will be paid to children whose parents are involved in bankruptcy proceedings.

The solution 50% of people who turn to the Social Insurance Board with their concerns use e-channels for this purpose. Therefore, it may be concluded that clients are ready to use the self-service environment, if it had the information needed by the users. 20% of the inquiries are unnecessary in essence: questions about the payment, the amount, and the transfer of the benefits, etc. The purpose of the solution is to prevent the questions by the clients. The fragmentation of the current system does not allow the Social Insurance Board to switch to customer-centred service. Our goal is to solve the following problems:

The EU COVID certificate enables those who have been vaccinated against COVID-19 in Estonia, who have given a negative PCR test or who have had COVID-19 (based on a positive COVID-19 PCR test) to prove the truthfulness of the COVID-19 information submitted to the health care providers' health information system. EU COVID certificate also facilitates cross-border movement. Each certificate is accompanied by a specific EU-compliant QR code, which can only be read by the EU QR code reader application.  

In order to find the best solution for assessing human performance and health status as quickly and conveniently as possible, and by reusing existing data, TEHIK conducted an analysis to develop the first phase of the introduction of assessment information based on the International Classification of Functioning, Disability and Health (ICF).

There are approximately 320,000 persons in Estonia to whom the state is paying monthly pensions. This number is increasing, as the population is aging. Another noticeable trend is the mobility of people (working, living and receiving pensions in other countries). Starting from 2021, the customer can use the option of a flexible pension, meaning that the volume of compensations, suspensions, extensions and other actions per user have been increased. There are over 100 types of benefit solutions

The information system of the Poison Information Centre of the Health Board helps to abandon the outdated technological solution and enables to provide faster counselling services, analyse poisoning cases and engage in prevention work through the new platform.

The Estonian Medical Device Database (MSA) does not communicate with the European database on medical devices (EUDAMED), this is why data and information are entered manually and mistakes may occur. Developing an interface for the Estonian Medical Device Database and the European database on medical devices shall be an important leap forward in data quality.