National e-booking system
The goal of the national e-booking system is to simplify the appointment process for individuals seeking specialist doctor appointments. This solution provides patients with the freedom to find and book appointments with doctors from one centralised platform, eliminating the need to call various healthcare institutions or use appointment booking systems from healthcare providers.
How does the e-booking system work?
- The national e-booking system is a solution for booking appointments with specialist doctors, which can be accessed HERE.
- With this solution, individuals can book, cancel and modify initial appointments with specialist doctors across all healthcare institutions integrated with this interface, all in one view.
- All healthcare providers, including private clinics, have the option to join the service if they wish for individuals to see and be able to book initial appointments with specialist doctors in their facility through the national e-booking system.
- In the national e-booking system, in addition to appointments covered by the Health Insurance Fund, individuals can also book appointments for paid services. In this solution, there is a rule that for services covered by the Health Insurance Fund, whether with a referral or without, individuals can only book one appointment.
We are doing our best to connect the Health Portal and e-booking system. This means that by this summer at the latest, people will have one gateway through which to access both the Health Portal and the e-booking system.
We are adding the option to register for radiological examinations in the e-booking system.
We are testing a convenient notification and waitlist system for cases where individuals do not immediately find a suitable appointment time.
Guidelines for using the national e-booking system:
- Information about booking and changing or cancelling the booking
- Authentication procedures (ID-card; M-ID, Smart-ID) + booking and changing or cancelling the booking
- Vaccination + authentication (ID-card; M-ID, Smart-ID) + booking and changing or cancelling the booking
- The guidelines for using the national e-booking system in Russian
Information to the developer of health care service provider:
- Guidelines for developing the interface to the national e-booking system, for the providers of health care services
- The goals and the main requirements for digital referrals and for the national e-booking system
- The interface for logging into from the information system of the national e-booking system
- Guidelines on interfacing the e-booking System and TTO